Shift4 Status

All Systems Operational

Shift4Shop Operational

Online Stores Operational

API Operational

Support Systems Operational

Merchant Funding Operational

Payments Platform Operational

eCommerce Operational

Tokenization Operational

Encryption Services Operational

Card Processing Operational

Lighthouse Transaction Manager Operational

Cloud POS Services Operational

SkyTab Operational

Mozart Operational

Marketplace Ordering Operational

Lighthouse Business Manager Operational

Hospitality Online Ordering Operational

Restaurant Manager Online Ordering Operational

SkyTab Venue Operational

Third-Party Payments Provider or Vendor Operational

TSYS Operational

First Data Rapid Connect Operational

Elavon Operational

Vantiv Operational

Global Operational

Moneris Operational

Chase Canada Operational

Global Canada Operational

First Data Canada Operational

Heartland Operational

VISA ACP Operational

Chase Operational

Cloud POS Marketplace Partners Operational

Other Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 15, 2025

No incidents reported today.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

No incidents reported.

Mar 12, 2025

Funding Delay 3/12/25

Resolved - This incident has been resolved.
Mar 12, 13:11 PDT

Identified - A funding delay has been identified affecting a subset of merchant accounts today, March 12th, 2025. Our team is actively working to resolve the issue, and we expect impacted merchants to receive their deposits within one business day (March 13th, 2025). Rest assured, we are addressing the situation with urgency. We apologize for the inconvenience.
Mar 12, 05:40 PDT

Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025

LTM Login and Accessibility Issues Reported

Resolved - This incident has been resolved.
Mar 8, 19:08 PST

Identified - Shift4 is aware of an issue which may prevent customers from accessing or utilizing functions of Lighthouse Transaction Manager. We are working to resolve this issue as quickly as possible and sincerely apologize for the inconvenience.
Mar 8, 18:59 PST

Mar 7, 2025

No incidents reported.

Mar 6, 2025

No incidents reported.

Mar 5, 2025

No incidents reported.

Mar 4, 2025

No incidents reported.

Mar 3, 2025

No incidents reported.

Mar 2, 2025

No incidents reported.

Mar 1, 2025

No incidents reported.