Shift4 Payments Status

All Systems Operational

Shift4Shop Operational

Online Stores Operational

API Operational

Support Systems Operational

Merchant Funding Operational

Payments Platform Operational

eCommerce Operational

Tokenization Operational

Encryption Services Operational

Card Processing Operational

Lighthouse Transaction Manager Operational

Cloud POS Services Operational

SkyTab Operational

Harbortouch Bar & Restaurant/Duet/Cirrotouch Operational

Mozart Operational

Marketplace Ordering Operational

Lighthouse Business Manager Operational

Hospitality Online Ordering Operational

Restaurant Manager Online Ordering Operational

Third-Party Payments Provider or Vendor Operational

TSYS Operational

First Data Rapid Connect Operational

Elavon Operational

Vantiv Operational

Global Operational

Moneris Operational

Chase Canada Operational

Global Canada Operational

First Data Canada Operational

Heartland Operational

VISA ACP Operational

Chase Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 7, 2021

No incidents reported today.

Dec 6, 2021

No incidents reported.

Dec 5, 2021

No incidents reported.

Dec 4, 2021

No incidents reported.

Dec 3, 2021

Processing Credit Card Issue

Resolved - This incident has been resolved.
Dec 3, 20:10 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Dec 3, 19:51 PST

Investigating - Please be advised that some customers may be experiencing issues preventing them from processing credit card transactions.

The Shift4 team is working to resolve these issues as quickly as possible. We sincerely apologize for the inconvenience.
Dec 3, 19:46 PST

Dec 2, 2021

Shift4Shop Issue

Resolved - This incident has been resolved.
Dec 2, 05:45 PST

Investigating - We are currently experiencing intermittent issues related to 3dcartstores.com domains. This is causing intermittent site slow issues as well as mail connection issues. We are working to get these issues resolved as soon as possible.
Dec 1, 20:53 PST

Dec 1, 2021

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.