Shift4 Status

All Systems Operational

Shift4Shop Operational

Online Stores Operational

API Operational

Support Systems Operational

Payments Platform Operational

eCommerce Operational

Tokenization Operational

Encryption Services Operational

Card Processing Operational

Lighthouse Transaction Manager Operational

Cloud POS Services Operational

Mozart Operational

Marketplace Ordering Operational

Lighthouse Business Manager Operational

Hospitality Online Ordering Operational

Restaurant Manager Online Ordering Operational

Third-Party Payments Provider or Vendor Operational

TSYS Operational

First Data Rapid Connect Operational

Elavon Operational

Worldpay Operational

Global Operational

Moneris Operational

Chase Canada Operational

Global Canada Operational

First Data Canada Operational

Heartland Operational

VISA ACP Operational

Chase US Operational

Cloud POS Marketplace Partners Operational

Other Operational

Bread Financial (Alliance Data) Operational

Cardinal Commerce (3D Secure) Operational

AlphaPay Operational

Incomm Operational

TD (Canada) Operational

ValueLink Operational

Visa DPS Operational

SVS Operational

SkyTab Operational

SkyTab POS - US Operational

SkyTab Venue Operational

SkyTab POS - Canada Operational

SkyTab POS - UK/EU Operational

SkyTab Mobile Operational

SkyTab Solo Operational

SkyTab Online Ordering Operational

SkyTab Kiosk Operational

SkyTab QR Pay Operational

SkyTab BI Reporting Operational

Payments Platform Canada/UK/EU Operational

EU Card Payments - Not Skytab Operational

EU APM Payments Operational

EU Reporting for Card Payments Operational

EU Data API Operational

EU Insights Portal Operational

EU Outbound Webhooks Operational

EU Payment Page Operational

EU PaymentByLink Operational

EU Fraud Prevention Service Operational

EU 3D Secure Operational

EU Merchant Management API Operational

Eigen/xDine Operational

xDine Admin Portal Operational

Eigen Gateway Operational

Eigen Payments Portal Operational

Eigen Gift Card Portal Operational

Telus Cellular Service Operational

Rogers Cellular Service Operational

DoorDash Operational

Uber Eats Operational

Skip Go Operational

MiraSecure Operational

MiraPay Direct (OFT) Operational

MiraBatch Operational

Merchant Funding Operational

Merchant Funding EU Operational

Merchant Funding USA Operational

Merchant Funding UK Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 13, 2025

No incidents reported today.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

SkyTab Online Processing Issues Reported

Resolved - This incident has been resolved.
Jul 3, 17:58 PDT

Identified - Shift4 is aware of an issue that is affecting payment processing for customers using our SkyTab Online Ordering solution, including online ordering platforms such as DoorDash and kiosk ordering. We are working to resolve this issue as quickly as possible and sincerely apologize for the inconvenience.
Jul 3, 16:58 PDT

Jul 2, 2025

Shift4 Chat Support is Degraded

Resolved - This incident has been resolved and chat support is working as intended. Thank you for your patience.
Jul 2, 16:34 PDT

Identified - Shift4 is aware of an issue affecting our chat support systems. We are working to resolve this issue as quickly as possible. We sincerely apologize for the inconvenience.
Jul 2, 15:23 PDT

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.