All Systems Operational
Shift4Shop Operational
Online Stores Operational
API Operational
Support Systems Operational
Merchant Funding Operational
Payments Platform Operational
eCommerce Operational
Tokenization Operational
Encryption Services Operational
Card Processing Operational
Lighthouse Transaction Manager Operational
Cloud POS Services Operational
SkyTab Operational
Harbortouch Bar & Restaurant/Duet/Cirrotouch Operational
Mozart Operational
Marketplace Ordering Operational
Lighthouse Business Manager Operational
Hospitality Online Ordering Operational
Restaurant Manager Online Ordering Operational
Third-Party Payments Provider or Vendor Operational
TSYS Operational
First Data Rapid Connect Operational
Elavon Operational
Vantiv Operational
Global Operational
Moneris Operational
Chase Canada Operational
Global Canada Operational
First Data Canada Operational
Heartland Operational
VISA ACP Operational
Chase Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 20, 2021

No incidents reported today.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

No incidents reported.

Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021
Resolved - This incident has been resolved.
Jun 10, 23:57 UTC
Identified - We apologize that our chat system is currently down. You can reach out to our support team by calling 1-800-828-6650 ext 6749 or emailing support@shift4shop.com
Jun 10, 23:03 UTC
Resolved - Shift4 worked with its third-party payments partner, TSYS, to resolve the delay. The new time for when funds will settle should be this afternoon. We apologize for the inconvenience.
Jun 10, 15:02 UTC
Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021
Resolved - TSYS issue resolved. Funding is being worked for an afternoon release
Jun 7, 16:16 UTC
Update - We are talking with TSYS to understand what has happened on their end
Jun 7, 13:16 UTC
Investigating - We are currently investigating this issue and will update as soon as we have more information.
Jun 7, 12:37 UTC
Jun 6, 2021

No incidents reported.