Shift4 Payments Status

All Systems Operational

Shift4Shop Operational

Online Stores Operational

API Operational

Support Systems Operational

Merchant Funding Operational

Payments Platform Operational

eCommerce Operational

Tokenization Operational

Encryption Services Operational

Card Processing Operational

Lighthouse Transaction Manager Operational

Cloud POS Services Operational

SkyTab Operational

Harbortouch Bar & Restaurant/Duet/Cirrotouch Operational

Mozart Operational

Marketplace Ordering Operational

Lighthouse Business Manager Operational

Hospitality Online Ordering Operational

Restaurant Manager Online Ordering Operational

Third-Party Payments Provider or Vendor Operational

TSYS Operational

First Data Rapid Connect Operational

Elavon Operational

Vantiv Operational

Global Operational

Moneris Operational

Chase Canada Operational

Global Canada Operational

First Data Canada Operational

Heartland Operational

VISA ACP Operational

Chase Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 24, 2021

No incidents reported today.

Sep 23, 2021

No incidents reported.

Sep 22, 2021

No incidents reported.

Sep 21, 2021

No incidents reported.

Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

Some S4 Shop Sites Impacted

Resolved - The remaining, impacted segments have been returned to Shift4Shop and we are performing validation then bringing the affected stores online.
Sep 17, 09:14 PDT

Update - The first sub-segment of the platform has been delivered to us for validation. We will go through our validation and then begin to bring affected stores back online.
Sep 17, 07:29 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 17, 07:00 PDT

Investigating - Due to an emergency server migration at a 3rd party Data Center some of our S4 Shop customers sites are inaccessible. The migration was initiated by our service provider and we are currently working with them to get all sites back up as soon as possible
Sep 17, 06:56 PDT

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.