All Systems Operational
Shift4Shop Operational
Online Stores Operational
API Operational
Support Systems Operational
Merchant Funding Operational
Payments Platform Operational
eCommerce Operational
Tokenization Operational
Encryption Services Operational
Card Processing Operational
Lighthouse Transaction Manager Operational
Cloud POS Services Operational
SkyTab Operational
Harbortouch Bar & Restaurant/Duet/Cirrotouch Operational
Mozart Operational
Marketplace Ordering Operational
Lighthouse Business Manager Operational
Hospitality Online Ordering Operational
Restaurant Manager Online Ordering Operational
Third-Party Payments Provider or Vendor Operational
TSYS Operational
First Data Rapid Connect Operational
Elavon Operational
Vantiv Operational
Global Operational
Moneris Operational
Chase Canada Operational
Global Canada Operational
First Data Canada Operational
Heartland Operational
VISA ACP Operational
Chase Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 7, 2021

No incidents reported today.

Dec 6, 2021

No incidents reported.

Dec 5, 2021

No incidents reported.

Dec 4, 2021

No incidents reported.

Dec 3, 2021
Resolved - This incident has been resolved.
Dec 3, 20:10 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 3, 19:51 PST
Investigating - Please be advised that some customers may be experiencing issues preventing them from processing credit card transactions.

The Shift4 team is working to resolve these issues as quickly as possible. We sincerely apologize for the inconvenience.
Dec 3, 19:46 PST
Dec 2, 2021
Resolved - This incident has been resolved.
Dec 2, 05:45 PST
Investigating - We are currently experiencing intermittent issues related to 3dcartstores.com domains. This is causing intermittent site slow issues as well as mail connection issues. We are working to get these issues resolved as soon as possible.
Dec 1, 20:53 PST
Dec 1, 2021
Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.