All Systems Operational

Shift4Shop Operational
Online Stores Operational
API Operational
Support Systems Operational
Payments Platform Operational
eCommerce Operational
Tokenization Operational
Encryption Services Operational
Card Processing Operational
Transaction Manager Operational
Cloud POS Services Operational
Mozart Operational
Marketplace Ordering Operational
Shift4 Customer Hub Operational
Hospitality Online Ordering Operational
Restaurant Manager Online Ordering Operational
Shift4 One Operational
Third-Party Payments Provider or Vendor Operational
TSYS Operational
First Data Rapid Connect Operational
Elavon Operational
Worldpay Operational
Global Operational
Moneris Operational
Chase Canada Operational
Global Canada Operational
First Data Canada Operational
Heartland Operational
VISA ACP Operational
Chase US Operational
Cloud POS Marketplace Partners Operational
Bread Financial (Alliance Data) Operational
Cardinal Commerce (3D Secure) Operational
AlphaPay Operational
Incomm Operational
TD (Canada) Operational
ValueLink Operational
Visa DPS Operational
SVS Operational
3rd Party Integrator - Pusher Operational
Other Operational
Shift4 Dine Operational
Shift4 Dine POS - US Operational
Shift4 Dine POS - Canada Operational
Shift4 Dine POS - UK/EU Operational
Shift4 Dine Mobile Operational
Shift4 Dine Online Ordering Operational
Shift4 Dine Kiosk Operational
Shift4 Dine QR Pay Operational
Shift4 Dine BI Reporting Operational
Shift4 Venue Operational
Shift4 Venue Operational
Shift4 Venue Canopy Operational
Shift4 Venue Point of Sale Operational
Shift4 Venue Kiosk Operational
Shift4 Venue Mobile Ordering Operational
Shift4 Venue Mobile Wallet Operational
Shift4 Venue Data Now Operational
Shift4 Venue Payments (US) Operational
Shift4 Venue Payments (Canada) Operational
Autonomous Retail Operational
YellowDog Operational
Lyra Environment Operational
Crux Environment Operational
Ara Environment Operational
Nova Environment Operational
Pax Store Operational
ELO Console Operational
3rd Party Integrator - Pusher Operational
Payments Platform Canada/UK/EU Operational
EU Card Payments - Not Shift4 Dine Operational
EU APM Payments Operational
EU Reporting for Card Payments Operational
EU Data API Operational
EU Insights Portal Operational
EU Outbound Webhooks Operational
EU Payment Page Operational
EU PaymentByLink Operational
EU Fraud Prevention Service Operational
EU 3D Secure Operational
EU Merchant Management API Operational
Eigen/xDine Operational
xDine Admin Portal Operational
Eigen Gateway Operational
Shift4 Terminal management System Operational
Eigen Gift Card Portal Operational
Telus Cellular Service Operational
Rogers Cellular Service Operational
DoorDash Operational
Uber Eats Operational
Skip Go Operational
Legacy Commerce Iframe Operational
Legacy Commerce Interface Operational
Shift4 File-Based Batching Operational
Merchant Funding Operational
Merchant Funding EU Operational
Merchant Funding USA Operational
Merchant Funding UK Operational
Crypto Donation Platform Operational
Donation Form Operational
Client Dashboard Operational
Donor Dashboard Operational
Public API Operational
Non-profit Catalog Website Operational
The Giving Block Website Operational
Givex Operational
Givex POS Operational
Givex Gift Cards Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 16, 2026

No incidents reported today.

May 15, 2026

No incidents reported.

May 14, 2026
Funding Delay - Same Day ACH
Resolved - The incident has been resolved.
May 14, 19:16 UTC
Identified - Incident:
Shift4 has been notified that some of our merchants' deposits scheduled for today will experience a short delay. We expect these funds to post to your account by the end of the business day. As a result of this delay, hold times may be longer than usual. For any non-urgent matters, we encourage you to contact our Support team by live chat at www.shift4.com/support. Thank you for your patience and understanding. We sincerely apologize for the inconvenience.
May 14, 12:46 UTC
May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026
Online Ordering Issues Reported with DoorDash
Resolved - The incident has been resolved, all Online Ordering solutions are operational.
May 5, 19:40 UTC
Update - Shift4 is aware of an issue that is affecting payment processing for customers using DoorDash Online Ordering solution. We are working to resolve this issue as quickly as possible and sincerely apologize for the inconvenience.
May 5, 17:42 UTC
Update - Shift4 is aware of an issue that is affecting payment processing for customers using Online Ordering and Kiosk solutions. We are working to resolve this issue as quickly as possible and sincerely apologize for the inconvenience.
May 5, 16:27 UTC
Update - Shift4 is aware of an issue that is affecting payment processing for customers using DoorDash Online Ordering solution. We are working to resolve this issue as quickly as possible and sincerely apologize for the inconvenience.
May 5, 16:16 UTC
Update - Shift4 is aware of an issue that is affecting payment processing for customers using Online Ordering and Kiosk solutions. We are working to resolve this issue as quickly as possible and sincerely apologize for the inconvenience.
May 5, 15:56 UTC
Update - Shift4 is aware of an issue that is affecting payment processing for customers using Online Ordering solution. We are working to resolve this issue as quickly as possible and sincerely apologize for the inconvenience.
May 5, 15:48 UTC
Identified - Incident:
Shift4 is aware of an issue that is affecting payment processing for customers using DoorDash Online Ordering solution. We are working to resolve this issue as quickly as possible and sincerely apologize for the inconvenience.
May 5, 15:19 UTC
May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

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