All Systems Operational
Shift4Shop Operational
Online Stores Operational
API Operational
Support Systems Operational
Merchant Funding Operational
Payments Platform Operational
eCommerce Operational
Tokenization Operational
Encryption Services Operational
Card Processing Operational
Lighthouse Transaction Manager Operational
Cloud POS Services Operational
SkyTab Operational
Harbortouch Bar & Restaurant/Duet/Cirrotouch Operational
Mozart Operational
Marketplace Ordering Operational
Lighthouse Business Manager Operational
Hospitality Online Ordering Operational
Restaurant Manager Online Ordering Operational
Third-Party Payments Provider or Vendor Operational
TSYS Operational
First Data Rapid Connect Operational
Elavon Operational
Vantiv Operational
Global Operational
Moneris Operational
Chase Canada Operational
Global Canada Operational
First Data Canada Operational
Heartland Operational
VISA ACP Operational
Chase Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 20, 2021

No incidents reported today.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021
Resolved - The remaining, impacted segments have been returned to Shift4Shop and we are performing validation then bringing the affected stores online.
Sep 17, 09:14 PDT
Update - The first sub-segment of the platform has been delivered to us for validation. We will go through our validation and then begin to bring affected stores back online.
Sep 17, 07:29 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 17, 07:00 PDT
Investigating - Due to an emergency server migration at a 3rd party Data Center some of our S4 Shop customers sites are inaccessible. The migration was initiated by our service provider and we are currently working with them to get all sites back up as soon as possible
Sep 17, 06:56 PDT
Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

Sep 8, 2021

No incidents reported.

Sep 7, 2021

No incidents reported.

Sep 6, 2021

No incidents reported.