Shift4 Payments Status

All Systems Operational

Shift4Shop Operational

Online Stores Operational

API Operational

Support Systems Operational

Merchant Funding Operational

Payments Platform Operational

eCommerce Operational

Tokenization Operational

Encryption Services Operational

Card Processing Operational

Lighthouse Transaction Manager Operational

Cloud POS Services Operational

SkyTab Operational

Harbortouch Bar & Restaurant/Duet/Cirrotouch Operational

Mozart Operational

Marketplace Ordering Operational

Lighthouse Business Manager Operational

Hospitality Online Ordering Operational

Restaurant Manager Online Ordering Operational

Third-Party Payments Provider or Vendor Operational

TSYS Operational

First Data Rapid Connect Operational

Elavon Operational

Vantiv Operational

Global Operational

Moneris Operational

Chase Canada Operational

Global Canada Operational

First Data Canada Operational

Heartland Operational

VISA ACP Operational

Chase Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 18, 2021

No incidents reported today.

Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

Chat Support for Shift4Shop

Resolved - This incident has been resolved.
Jun 10, 23:57 UTC

Identified - We apologize that our chat system is currently down. You can reach out to our support team by calling 1-800-828-6650 ext 6749 or emailing support@shift4shop.com
Jun 10, 23:03 UTC

Funding Delay

Resolved - Shift4 worked with its third-party payments partner, TSYS, to resolve the delay. The new time for when funds will settle should be this afternoon. We apologize for the inconvenience.
Jun 10, 15:02 UTC

Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021

Funding Delay

Resolved - TSYS issue resolved. Funding is being worked for an afternoon release
Jun 7, 16:16 UTC

Update - We are talking with TSYS to understand what has happened on their end
Jun 7, 13:16 UTC

Investigating - We are currently investigating this issue and will update as soon as we have more information.
Jun 7, 12:37 UTC

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.