Intermittent Issues

Incident Report for Shift4

Resolved

This incident has been resolved.
Posted Oct 21, 2025 - 13:13 UTC

Monitoring

The majority of systems are now fully operational. We will continue to mointor the issues until fully restored.
Posted Oct 20, 2025 - 19:37 UTC

Update

We are aware of a Third Party partner outage (Amazon AWS) affecting multiple systems connected to Shift4. A small number of merchants may experience offline mode, ticket syncing issues and delays with online ordering.
Posted Oct 20, 2025 - 16:30 UTC

Identified

We are aware of a Third Party partner outage (Amazon AWS) affecting multiple systems connected to Shift4. A small number of merchants may experience offline mode, ticket syncing issues and delays with online ordering.
Posted Oct 20, 2025 - 15:28 UTC
This incident affected: Shift4 Dine (Shift4 Dine POS - US, Shift4 Dine Online Ordering) and Cloud POS Services (Shift4 Customer Hub).
← Current Status Powered by Atlassian Statuspage