SkyTab Mobile and SkyTab POS yellow bar

Incident Report for Shift4

Resolved

This incident has been resolved.

Posted Oct 28, 2022 - 19:20 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 28, 2022 - 19:16 PDT

Investigating

A small amount of SkyTab Mobile and SkyTab POS merchants may be experiencing a Lighthouse sync issue that is causing a yellow bar on our SkyTab POS.

Our technical teams are engaged and will have an update shortly.

Please note that gateway processing and all other products are unaffected.

Posted Oct 28, 2022 - 19:11 PDT

This incident affected: Cloud POS Services (SkyTab).