Shift4 Investigating Payment Processing Issue

Incident Report for Shift4

Resolved

This incident has been resolved.

Posted Jul 24, 2025 - 06:35 PDT

Monitoring

Shift4 is aware that some of our end to end merchants were unable to process transactions. We have taken remediation actions to resolve the issue and you should now be able to process transactions.

Posted Jul 24, 2025 - 06:31 PDT

Investigating

Shift4's technical team has identified an issue that may be impacting payment processing services for a subset of Shift4 customers. Impacted customers may not be able to process transactions at this time. Our team is actively investigating this issue and is committed to bringing our services back online as soon as possible.

Posted Jul 24, 2025 - 04:17 PDT

This incident affected: Payments Platform (Card Processing).