FDRC Settlement Delays
Incident Report for Shift4 Payments
Resolved
First Data is performing unannounced maintenance to their "SFTP site" - this is where settlement files are sent. Authorizations will process cleanly, but settlements will be delayed until 2 am. When maintenance completes, all files should process for settlement.
Posted May 23, 2021 - 01:09 UTC
This incident affected: Third-Party Payments Provider or Vendor (First Data Rapid Connect).